Can users attach files like screenshots?

Yes. The template includes a file upload field. Configure size limits and allowed types in the Framer inspector.

Can I route by priority?

Yes. Use conditional logic to set hidden fields based on the priority value, then route in your CRM or webhook based on those fields.

Does this work with email or webhooks?

Yes. Send submissions to email, webhook, Google Sheets, or any of 9 native CRM integrations.

Support Template

Support Request Form Template for Framer

Let users submit tickets with priority, category, and screenshot attachments. Route directly to your support inbox or CRM.

Use this template in Framer View live demo

Free on every planCustomize inside Framer9 native CRM integrations

Live demo on the Forms Plugin showcase site

What's Included

Pre-built fields, ready to customize.

Let users submit support tickets with priority levels, category, and file attachments. Route to your help desk or CRM.

Name
Account email
Issue category (dropdown)
Priority (radio: low, medium, high, urgent)
Description (textarea)
Attach screenshots (file upload)

Best For

Where teams use this template.

SaaS in-app support

Bug report intake

Customer help center

Internal IT requests

How to Use

Use the Support Request Form in 7 steps.

1
Open Forms Plugin
Open Forms Plugin inside your Framer project.
2
Open the template gallery
Click Templates in the plugin panel.
3
Pick this template
Select the template from the gallery.
4
Customize natively
Insert it into your Framer canvas, then customize fields, copy, and styling natively.
5
Connect a CRM
Under Integrations, connect HubSpot, Mailchimp, Brevo, or any of 9 native integrations.
6
Add spam protection
Add CAPTCHA if you need it. 5 options available including reCAPTCHA, hCaptcha, and Cloudflare Turnstile.
7
Publish your Framer site
Publish your Framer site. Submissions flow to your connected platforms automatically.

Pair With

Take this template further.

Combine the template with a native integration and advanced form features.

ActiveCampaign integration

Trigger ActiveCampaign automations on every ticket. Tag by priority, route to the right team, follow up automatically.

Set it up

Conditional logic

Show, hide, require, or skip fields based on any other answer. 5 actions, AND or OR rules, no code.

See how it works

Multi-step forms

Split this template across pages with progress indicator, step captions, and conditional page jumps.

Explore multi-step

FAQ

Frequently asked questions.

Yes. Every Forms Plugin template is free on every plan, Basic included.

More Templates

Get Forms Plugin to use this template.

Basic free, Pro $79 lifetime, Scale $99 lifetime. One-time payment. No subscription. All templates included on every plan.

Install Forms Plugin See pricing

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