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Refund Policy

Last updated: September 7, 2026

FramerGeeks, a brand of Saeculum Solutions Pvt Ltd ("we", "our", or "us"), is committed to delivering high-quality digital products and ensuring you have a smooth and positive experience with FormsPlugin.

FormsPlugin is a digital product with instant access. Because access is delivered immediately upon purchase, all sales are final and we cannot offer refunds, exchanges, or cancellations.

Please contact us at team@formsplugin.com before purchasing if you have any questions or need clarification about features, compatibility, or licensing.

1. Why We Cannot Offer Refunds

FormsPlugin is delivered digitally and instantly. The moment your purchase completes:

  • Your license key is generated and activated
  • You receive full access to all paid features of your plan
  • AI generation credits are provisioned to your account

Unlike physical goods, digital products cannot be "returned" once access has been granted. For this reason, all purchases are final.

2. Try Before You Buy

We want you to be confident before you purchase. You can evaluate FormsPlugin at no cost:

  • Free Basic plan: Install FormsPlugin from the Framer Marketplace and use the free plan to test fields, styling, and submissions in your own project
  • Documentation: Review our feature documentation and templates to confirm the plugin fits your use case
  • Ask us anything: Email team@formsplugin.com with pre-purchase questions about features, compatibility, or licensing. We respond within 3 business days

If you are unsure whether FormsPlugin meets your needs, please test the free plan and contact us before upgrading to a paid plan.

3. Billing Errors and Duplicate Charges

This policy applies to the purchase decision, not to payment processing errors. If you were charged twice for the same order, charged an incorrect amount, or charged without completing a purchase, contact us at team@formsplugin.com with your order details and we will correct the error through LemonSqueezy, our Merchant of Record.

4. Support Commitment

No refunds does not mean no help. If you run into a technical issue, our team will work with you to resolve it:

  • Email team@formsplugin.com with a description of the issue, screenshots, error messages, and browser/OS details
  • We respond within 3 business days
  • Support is available to users with an active, valid license purchased through FormsPlugin.com or the Framer Marketplace

5. Contact Us

For questions about this Refund Policy or pre-purchase clarification, please contact us at:

FramerGeeks (a brand of Saeculum Solutions Pvt Ltd)
A-501, Kalp Business Park, Opp Vishala Landmark
Nr. Sahjanand Business Park, S.P. Ring Road, Nikol
Ahmedabad - 382350, Gujarat, India

Email: team@formsplugin.com
Website: https://formsplugin.com

Forms Plugin

Advanced native form tools built to extend Framer's capabilities with powerful fields, security, and automation.

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