Privacy Policy

1. Introduction

FramerGeeks, a brand of Saeculum Solutions Pvt Ltd, a company incorporated under the laws of India with its registered office at A-501, Kalp Business Park, Opp Vishala Landmark, Nr. Sahjanand Business Park, S.P. Ring Road, Nikol, Ahmedabad – 382350, Gujarat, India (“we,” “our,” or “us”) operates FormsPlugin.com and the FormsPlugin plugin for Framer (collectively, the “Services”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and plugin. It also describes your rights regarding your personal data and how to exercise them.

Data Controller: Saeculum Solutions Pvt Ltd, contactable at team@formsplugin.com, is the data controller responsible for your personal data under this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you provide when using our Services, including:

• Personal details (name, email address)

• Payment information (processed through LemonSqueezy — we do not store your card details)

• Communications you send to us (support emails, feedback)

2.2 Information Collected Automatically

We may automatically collect certain non-personal information when you visit our website, including:

• Device information (browser type, operating system)

• IP address (which may be truncated or anonymized)

• Pages visited, referral source, and time spent on pages

2.3 Information Collected Through FormsPlugin

FormsPlugin is a Framer-native plugin. When users submit forms created with the plugin, the submission data is processed by Framer’s built-in form system. We do not collect or store the information submitted through forms created with our plugin.

2.4 File Uploads

Files uploaded through FormsPlugin forms are processed and delivered via Bunny CDN. We do not access, read, or retain uploaded files beyond the time necessary to complete delivery.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data based on the following legal grounds:

• Contractual necessity: To deliver your purchased license, provide plugin access, and fulfil support requests.

• Legitimate interest: To improve our Services, detect fraud, and ensure security. We balance our interests against your rights and freedoms.

• Legal obligation: To comply with applicable tax, accounting, and regulatory requirements.

• Consent: Where you have given explicit consent, such as subscribing to optional marketing emails. You can withdraw consent at any time by contacting us.

4. How We Use Your Information

We use the collected information to:

• Deliver, maintain, and improve our Services

• Process transactions and deliver licenses via LemonSqueezy

• Respond to support inquiries and provide customer service

• Send essential product updates and security notices

• Detect, prevent, and address fraud, abuse, or technical issues

• Comply with legal obligations

We do not use your personal data for automated decision-making or profiling.

5. Sharing Your Information

We never sell or share your personal data with third parties for marketing purposes. We only share data with the following service providers, who act as data processors on our behalf:

• LemonSqueezy (Merchant of Record) — to handle purchases, billing, invoicing, tax collection, and refunds

• Bunny CDN — to store and deliver files uploaded through forms

• Framer — as our website host and the platform our plugin runs on

• Hiver — for customer support management (live chat and email)

We may also disclose your information as required by law, to comply with legal obligations, or to protect our rights.

All third-party services are bound by their own privacy policies and, where applicable, data processing agreements.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including India, the United States, and other countries where our service providers operate (LemonSqueezy, Bunny CDN, Framer).

Where personal data is transferred outside the EEA or UK, we ensure appropriate safeguards are in place, which may include:

• Standard Contractual Clauses (SCCs) approved by the European Commission

• Adequacy decisions by the European Commission or UK authorities

• Other lawful transfer mechanisms under applicable data protection law

7. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include:

• Encrypted connections (SSL/TLS) across all our Services

• Secure payment processing through LemonSqueezy (PCI-DSS compliant)

• Access controls limiting who can access personal data

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. We will notify you and any applicable regulator of a data breach where we are legally required to do so.

8. Cookies and Tracking

We use the following types of cookies:

• Essential cookies: Required for basic website functionality (session management, security). These cannot be disabled.

• Functional cookies: Remember your preferences and settings to improve your experience.

• Analytics cookies: Help us understand how visitors interact with our website so we can improve it. These are only set with your consent where required by law.

We do not use advertising or marketing tracking cookies.

You can control cookies through your browser settings. Where required by law (e.g., in the EU/UK), we will obtain your consent before setting non-essential cookies. Disabling essential cookies may affect site functionality.

9. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Your Rights

10.1 Rights for All Users

Regardless of your location, you have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate data

• Request deletion of your personal information

• Object to the processing of your personal information

10.2 Additional Rights for EEA, UK, and Swiss Residents (GDPR)

If you are located in the European Economic Area, United Kingdom, or Switzerland, you also have the right to:

• Data portability — receive your personal data in a structured, machine-readable format

• Restrict processing — request limitation of how we process your data

• Withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing

• Lodge a complaint with a supervisory authority — you have the right to lodge a complaint with your local data protection authority (e.g., the ICO in the UK, or the relevant DPA in your EU member state)

To exercise any of these rights, please contact us at team@formsplugin.com. We will respond to your request within 30 days (or sooner where required by law).

11. Data Retention

We retain your information only for as long as necessary to fulfil the purposes described in this policy. Specific retention periods include:

• Account and license data: Retained for as long as your account is active, plus 1 year after account deletion for administrative purposes.

• Purchase and transaction records: Retained by LemonSqueezy for up to 7 years for tax, accounting, and legal compliance.

• Support communications: Retained for up to 3 years after the last interaction for quality and training purposes.

• Automatically collected data: Retained for up to 26 months, then anonymized or deleted.

You may request deletion of your account data at any time by contacting us at team@formsplugin.com.

12. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors. For significant changes, we will notify you by email (sent to the email address associated with your account) and/or by placing a prominent notice on our website. The updated policy will be effective upon posting with an updated “Effective Date.”

14. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how we handle your data, please contact us at:

FramerGeeks (a brand of Saeculum Solutions Pvt Ltd)

A-501, Kalp Business Park, Opp Vishala Landmark

Nr. Sahjanand Business Park, S.P. Ring Road, Nikol

Ahmedabad – 382350, Gujarat, India

Email: team@formsplugin.com

Website: https://formsplugin.com